To find out which tool may be appropriate for you, see the Research Guide for Citation Management Tools @ Hunter.
Zotero is an open-source citation manager available in a browser or desktop version for Mac, Windows and Linux. It's a good option for collaboration and group work in the classroom. Documentation and screencasts can be found here.
The new RefWorks has full-text management and collaboration features with an improved user experience over the legacy version. If you are using the legacy RefWorks, you can continue to use it while trying the new RefWorks. You will have access to both versions during the dual-access period.
RefWorks has dozens of bibliographic output formats aside from the standards APA and MLA. You can install custom output styles as well as create new bibliography items from scratch.
Both versions are available to Hunter students (group code: rwhuntc)
Write-N-Cite is a plugin that allows you to run an abbreviated version of RefWorks in Microsoft Word.
This tool is both an installable, desktop version as well as a companion web page. You can search several databases within EndNote.
EndNote training material can be found here.
Mendeley provides a variety of features including the ability to read and annotate pdfs within software, collect and organize pdfs, share your papers' notes, and discover new papers, people to collaborate with and groups.